Hardy is the largest company of its kind in our service area and we pride ourselves on the high-quality workmanship that our mechanics perform. Our management team is one of the best in the Hamptons and we are committed to establishing successful and ongoing relationships with our customers.
We are also very proud of our fine reputation and would like to show you just how outstanding our work can be and why we are the only four-star rated contractor on the East End. Our goal is to help make sure that you and your clients are completely satisfied with our work, whether it be plumbing, heating, or air conditioning.
This is by far the BIGGEST RIP-OFF in the Hamptons. Under the guise of professionalism, the manager, Steve Cummings, demonstrates a flagrant disregard for honesty and integrity, making him nothing short of a scammer. Engaging with this company is akin to willingly subjecting oneself to notoriously getting "Hamped" (overpaying because you live here). Steve brazenly alters contract terms midstream, leading to exorbitant unexpected charges. Call is company if you wish to drastically overpay for plumbing or HVAC services.
Their lack of internal communication between the HVAC and plumbing divisions is appalling. Their work ethic is marred by a series of blunders, which they subsequently exploit by overcharging to rectify their own mistakes. Initial promises are deceitfully simplistic, only to be arbitrarily amended once the fifty percent deposit is paid before the work begins. Look at your proposal and agreement closely because they intentionally leave out details they previously claim will be included in the price.
There is no benefit to being loyal to this company and no price break for being a long time customer.
I would rather drown in my house than call this company to fix a leak.